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We Are So Confident that You're Going to Really Appreciate What the Policy Analyzer Can Do For Your Agency, We Guarantee Your Satisfaction! Refund Policy For The Policy Analyzer Even though the majority of software companies in this industry don't offer any kind of refund policy we aim to please and take care of our customers. That's why we offer a refund program for the full Policy Analyzer system and all add-on modules. We do not offer any refunds for the 30 Day Policy Analyzer Program excluding the next paragraph or on purchased training.
Guarantee #1: If for any reason the Policy Analyzer isn't able to pull your data as outlined even after support has worked with you to fix any problems that would stop the Policy Analyzer from pulling your data, you will receive a refund as described below. You agree to allow support every effort to fix any problems that will interrupt or affect the Policy Analyzer's ability to pull your data. This is available for up to 1 year after the purchase date on a depreciation basis. For example, if you're able to use the Policy Analyzer for 6 months and then something interrupts its ability to pull your data, 6 months is 50% of 12 months which would give you a 50% refund.
Guarantee #2: Beyond Guarantee #1, anytime in the next 60 days you can receive a refund for any reason on the full Policy Analyzer System (not available with the 30 Day Policy Analyzer System) excluding training. All refunds will have $75 deducted from the purchase price with the remaining amount mailed to you by check within 3 weeks.
We hope you can appreciate the fact that we do offer a money back guarantee in an industry that generally doesn't offer any type of guarantee. This is our iron-clad customer satisfaction guarantee because your satisfaction is very important to us!
If you have any questions about our refund policy, please e-mail support@policyanalyzer.com. |
